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Frequently Asked Questions

Are there any guarantees I can get a visa?

There are no guarantees in the U.S. visa process. American Visa Solutions can only maximize your chances for approval by leveraging the experience of its officers, who have adjudicated tens of thousands of immigrant and non-immigrant visas.

Can I reschedule an appointment?

Yes, you may reschedule your consultation, at no charge, with at least 24-hours notice before your scheduled appointment. American Visa Solutions does not provide refunds, including for missed appointments. 

Can I cancel an appointment?

Yes, you can cancel an appointment up to 24 hours before the scheduled time for a 50% refund.

What should I bring to my consultation?

Please bring all relevant documents related to your visa application, including any forms, identification, and previous correspondence with the U.S. consulate.

Can my family join the consultation?

Yes, one of your immediate family members can join the consultation if the applicant is under 16 years old.

What payment methods do you accept?

We accept major credit cards, PayPal, bank transfers and Alipay.

Is there any preparation required for the consultation?

It’s helpful to have all your documents organized and any specific questions ready. We will provide guidance on any additional preparation needed.

Can you help if I’ve been denied a visa before?

Yes, we specialize in helping clients who have previously been denied a visa. We can analyze the reasons for the denial and help you prepare for a re-application.

How soon can I schedule a consultation?

Consultations can typically be scheduled within a few days of your request, depending on availability.

Do you offer services in languages other than English?

Yes, we offer services in Chinese. Please contact us to confirm your preferred language.

What happens during a consultation?

During the consultation, we will review your case, answer your questions, and provide advice on how to improve your chances of visa approval.

Can I contact my officer after the consultation?

Follow-up questions are welcome. We provide a limited number of follow-up communications to ensure you are well-prepared.

Can you assist with all types of U.S. visas?

Yes, we have experience with a wide range of visa types, including tourist, student, work, and immigrant visas.

How do I know how many sessions I will need?

During your initial consultation, our officer will assess your case and provide a recommendation on the number of sessions needed to adequately prepare you for your visa interview.

What is the ideal timing for scheduling my sessions before my visa interview?

It's recommended to schedule your sessions as soon as possible, ideally several weeks before your visa interview, to allow ample time for preparation.

Can I get a refund if I do not require all the sessions I purchased?

Our refund policy allows for partial refunds based on the number of unused sessions. Please contact our customer service for details.

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Answer some questions

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Select a date and book a consultation by making a payment.

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Video consultation link will be generated and sent to your email ID.

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You’re all set for your one-on-one!

How it works?

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